Reattach the duplexer with the small paper tray to the rear of the product, and make sure that it snaps into place. Clean the contacts quickly so that the print cartridge is not outside of the product for more than 30 minutes. One or both of the cartridges is missing, or the cartridges do not have full electrical contact with the product. Operating conditions for best print quality Optimal operating conditions. The product might go through a warm-up period which might last up to two minutes. Solution and Diagnostic Data Collection.

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Press the Power button to turn on the product, if it is not already on. Perform a power reset. Please make a different selection, or visit the product homepage.

Warranty removed from product: Warranty prinr refurbished product: Clear the jam from the two-sided printing accessory duplexer Press the Power button to turn off the product. The Resume light blinks In this error condition, the following light pattern displays on the control panel:.

HP Deskjet 6980 Printer Troubleshooting

The Power light blinks while the product receives the data. Supported index and greeting cards and sizes Card type.

Load paper and then slide the paper width guides inward.


If neither cartridge is low on ink, press the Resume gp to continue printing. Service or replace your HP product if you completed all preceding steps.

An ‘ Out of paper ‘ message displays on the computer The Resume light blinks and an ‘ Out of paper ‘ message displays on the computer. On the duplexer, lift the lever on the back of the small paper tray 698 unhook the tray. Press the Power button to turn on the product.

Self test page showing ink smears.

Remove, inspect, and reinsert the cartridges The cartridge might not have full electrical contact with the product. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.

Please return to the product information page and verify the numbers provided or try again later. Follow these steps to clear any jammed paper.

Press down lightly on top of the cartridge latch, and then pull up the latch to unhook it. The carriage moves to the right side of the product. Please try again shortly.

HP Deskjet 6980 Printer

HP Download and Install Assistant. If the carriage is stuck in the middlemove the carriage to the right. Check ink levels Choose one of the following methods to check the ink levels. Replace the cartridges Follow these steps to replace the cartridges. Let HP identify any out-of-date or missing drivers and software.


HP Deskjet Printer User Guides | HP® Customer Support

The list of recommended drivers for your product has not changed since the last time you visited this page. Press the cloth against the rollers and rotate them upwards with your fingers to clean them all the way around.

Blinking lights The lights on the front of the HP product can be on, off, or blinking flashingdepending on the status of the product. Print a self-test report Print a self-test report to make sure that the hardware functions correctly. The product might go through a warm-up period which might last up to two minutes. Supported transparencies and sizes Transparency type.

The following sections describe the most common combinations of blinking lights, followed by solutions for each combination. The “E” for “empty” and the “F” for “full” at each end of the ink level bars represents the level of ink in the cartridges.